View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000835 | SkyChart | 1-Software | public | 11-05-05 21:36 | 14-03-29 17:55 |
| Reporter | Bob Harris | Assigned To | Patrick Chevalley | ||
| Priority | high | Severity | major | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Platform | HP Laptop | OS | W7 64 Bit | ||
| Product Version | 3.3 SVN | ||||
| Target Version | 3.10 | Fixed in Version | 3.9 SVN | ||
| Summary | 0000835: All print functions blocked when print preview was added | ||||
| Description | After the addition of Print Preview, when selecting any print, print preview, or printer setup in my W7 64 bit HP laptop, the funcion is blocked with the following error message: >CreateDC Exception:"Control-C hit" (Error: The operation completed successfully. ", DC=0 Driver=hp psc 1200 series" Device="hp pac 1200 series (Copy 2)" Port= USB001"). As suggested in Note 1317, I closed CDC and accessed the printer properties through the control panel and switched to the Microsoft XPS Document Writer. I then reopened CDC (64bit W7) and repeated the test. The print preview worked fine and printed to good XPS file. This problem does not occur on my XP Desktop or my 32 Bit W7 Netbook. So I guess that the problem is with the HP software vs. CDC on the 64bit W7 operating system. Please Help. | ||||
| Tags | No tags attached. | ||||
| related to | 0000750 | closed | Patrick Chevalley | Impression non fonctionnelle |
| related to | 0000690 | closed | Patrick Chevalley | Printer Error Message |
| child of | 0000858 | resolved | Patrick Chevalley | Problems that prevent the release of a stable Win64 build |
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Can you try to update the HP driver from : http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=90763&taskId=135 Because of the way the HP install wizard work I cannot install this driver for testing without having a real printer connected to my computer. |
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Hi Bob, Finally get some time to return to your problem. Can you download this file that contain a test program for printer selection: http://www.ap-i.net/pub/tmp/selectprinter.zip Extract the zip and launch selectprinter.exe (it work only on Windows 64bit) Try the different button, mainly "execute TPrinterSetupDialog" and "execute TPrintDialog". Report any error message you get. |
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Hi, Patrick. I am also experiencing this error. I have tried your selectprinter program, with the following result (see at the end for more comments): On running selectprinter.exe: Error message CreateDC Exception: etc (related to my HP Photosmart). OK? OK to it. Form 1 opens. Execute TPageSetupDialog: Error: An unhandled exception occurred at $00...: EAccesssViolation:Access violation $... (10+ times in several error windows). The program closes. Execute TPrinterSetup Dialog: Short delay. Windows message that selectprinter has stopped working. Close the program. It doesn't close. So press another button. Execute TprintDialog: Print Dialog opens (in the background, I almost miss it). Seems normal behavior. Get default printer info: CreateDC Exception etc error. OK or Cancel? OK Update Printer state info: CreateDC Exception etc error. OK? (just OK). OK. Show printer properties: Error message: Control-C hit (<- that's the message). OK or Cancel? OK. Print Test: CreateDC Exception error. OK? OK. If I choose another default printer (such as PDFCreator, for example), printing functions work correctly. If I choose the HP Laserjet P2055dn which is down the corridor, it also works. So it seems relted to *some* HP printers... My system: Windows 7 Ultimate SP1 x64 HP Photosmart 4700 (driver 70.91.312.0, I'm not sure this is the driver version) Cartes du Ciel 3.3 SNV 1794 x64 snapshot |
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Hi Guillermo, Thank you for your testing. This confirm the problem is within the Lazarus library and not specific to Skychart. I will open a bug report to Lazarus for that, but this may take a long time to be solved if it require a Lazarus developer to use a specific HP printer on Win64. Can you try now to uninstall skychart x64 and reinstall the x86 version (skychart-3.3-1794-windows.exe) and tell me if the printer work in this case. |
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Done. Uninstalled x64, installed x86. All print functions work fine with skychart-3.3-1794 x86 under Windows 7 Ultimate SP1 x64, even when default printer is HP Photosmart C4700. Now I mus reconfigure Cartes, grrrr! |
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OK, so this is the solution for now. I will not release a win64 version for the next 3.4, but keep it in beta. 0000858 refer to all the blocking problem with the win64 version. |
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I try with last version 3.9 and HP8600 printer without any problem. I close for now but you can reopen in case of problem with the HP1200. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 11-05-05 21:36 | Bob Harris | New Issue | |
| 11-05-25 09:16 | Patrick Chevalley | Assigned To | => Patrick Chevalley |
| 11-05-25 09:16 | Patrick Chevalley | Status | new => assigned |
| 11-05-25 09:16 | Patrick Chevalley | Target Version | 0.3.0 => 3.4 |
| 11-05-25 09:52 | Patrick Chevalley | Relationship added | related to 0000690 |
| 11-05-25 09:59 | Patrick Chevalley | Note Added: 0001619 | |
| 11-05-25 09:59 | Patrick Chevalley | Status | assigned => feedback |
| 11-06-29 09:14 | Patrick Chevalley | Note Added: 0001657 | |
| 11-06-29 09:14 | Patrick Chevalley | Relationship added | related to 0000750 |
| 11-07-27 19:12 | Guillermo Abramson | Note Added: 0001665 | |
| 11-07-27 19:16 | Guillermo Abramson | Note Edited: 0001665 | |
| 11-07-27 19:27 | Guillermo Abramson | Note Edited: 0001665 | |
| 11-07-28 08:46 | Patrick Chevalley | Note Added: 0001666 | |
| 11-07-28 14:59 | Guillermo Abramson | Note Added: 0001667 | |
| 11-07-29 08:31 | Patrick Chevalley | Relationship added | child of 0000858 |
| 11-07-29 08:35 | Patrick Chevalley | Note Added: 0001669 | |
| 11-07-29 08:35 | Patrick Chevalley | Status | feedback => confirmed |
| 11-07-29 08:37 | Patrick Chevalley | Target Version | 3.4 => 5.0 |
| 13-05-04 17:17 | Patrick Chevalley | Note Added: 0002521 | |
| 13-05-04 17:17 | Patrick Chevalley | Status | confirmed => resolved |
| 13-05-04 17:17 | Patrick Chevalley | Resolution | open => fixed |
| 13-05-04 17:17 | Patrick Chevalley | Fixed in Version | 0.3.0 => 3.9 SVN |
| 13-05-04 17:17 | Patrick Chevalley | Target Version | 5.0 => 3.10 |
| 14-03-29 17:55 | Patrick Chevalley | Status | resolved => closed |
