View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0001673 | SkyChart | 1-Software | public | 17-03-08 02:55 | 17-03-11 11:19 |
Reporter | David Eckblad | Assigned To | Patrick Chevalley | ||
Priority | low | Severity | trivial | Reproducibility | always |
Status | resolved | Resolution | fixed | ||
Platform | Dell 6420 | OS | Windows 64bit | OS Version | 7 |
Product Version | 3.11 SVN | ||||
Target Version | 4.0 | Fixed in Version | 3.11 SVN | ||
Summary | 0001673: Access Denied when Zooming or Panning with Mouse | ||||
Description | At random intervals, while zooming with mousewheel or panning with mouse cursor, I will get "Access Denied" error. | ||||
Steps To Reproduce | Click and drag to pan or mousewheel zoom in and out. | ||||
Additional Information | I'm still experiencing this issue under the latest 3.11-svn-3557. It happens both when running with normal permissions or "run as administrator" This is a fresh install. No files in the /Ciel/ folder before installing. If you can provide steps to generate a debug log, or provide any direction for me to help you solve this problem, I'm more than happy to oblige. Thank you. | ||||
Tags | No tags attached. | ||||
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I may have some additional information. It seemed to be related to draw order or redrawing. I turned off each "show" option on the toolbar until the problem no longer occurred. It appears the "Show Planets" option is what causes this error. I have reliably scrolled and zoomed with no error for over 60 secconds when this is off. After "Show Planets" is turned on, I see the error within a few seconds of zooming or panning again. |
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This problem is because of some file permission but I never get enough feedback from affected users to be sure how to fix it. Can you open a command prompt window in C:\Users\[username]\AppData\Local\skychart Type the two following command and copy the output here: dir /Q /S attrib /D /S |
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Thank you! I will do my best to help you in this matter. In this output, filePerms.txt is a file I generated with the output of those two msdos commands. Volume in drive C has no label. Volume Serial Number is BC6E-E536 Directory of C:\Users\mrBlaQ\AppData\Local\skychart 03/08/2017 10:02 AM <DIR> BUILTIN\Administrators . 03/08/2017 10:02 AM <DIR> Sirius\mrBlaQ .. 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ Archive 03/08/2017 10:02 AM 228,624 BUILTIN\Administrators cdc_trace.txt 03/08/2017 05:59 AM <DIR> Sirius\mrBlaQ database 03/06/2017 11:20 PM <DIR> Sirius\mrBlaQ ds2000 03/08/2017 10:02 AM 0 Sirius\mrBlaQ filePerms.txt 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ MPC 03/08/2017 12:35 AM <DIR> Sirius\mrBlaQ pictures 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ satellites 03/08/2017 10:02 AM 145 Sirius\mrBlaQ scope.ini 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ script 03/08/2017 10:02 AM 23,784 BUILTIN\Administrators skychart.ini 02/23/2017 03:23 PM 11,879 Sirius\mrBlaQ skychart.ini1 03/07/2017 08:02 PM <DIR> Sirius\mrBlaQ tmp 03/08/2017 12:05 AM <DIR> BUILTIN\Administrators VarObs 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ vo 5 File(s) 264,432 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\Archive 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ . 02/23/2017 02:59 AM <DIR> BUILTIN\Administrators .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\database 03/08/2017 05:59 AM <DIR> Sirius\mrBlaQ . 03/08/2017 05:59 AM <DIR> BUILTIN\Administrators .. 03/08/2017 05:59 AM 2,683,904 Sirius\mrBlaQ cdc.db 02/23/2017 03:00 AM 96 Sirius\mrBlaQ LoadAsteroidFile.log 02/23/2017 03:00 AM 143 Sirius\mrBlaQ LoadCometFile.log 02/23/2017 03:00 AM 0 Sirius\mrBlaQ LoadCountryList.log 02/23/2017 03:00 AM 68 Sirius\mrBlaQ LoadSampleData.log 02/23/2017 03:00 AM 68 Sirius\mrBlaQ LoadUSLocation.log 02/23/2017 03:00 AM 69 Sirius\mrBlaQ LoadWorldLocation.log 7 File(s) 2,684,348 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\ds2000 03/06/2017 11:20 PM <DIR> Sirius\mrBlaQ . 03/06/2017 11:20 PM <DIR> BUILTIN\Administrators .. 03/06/2017 05:37 AM 1,251 Sirius\mrBlaQ d2k.hdr 03/06/2017 05:37 AM 9,232 Sirius\mrBlaQ d2k.info2 03/06/2017 05:37 AM 4,247 Sirius\mrBlaQ d2k.prj 03/06/2017 05:37 AM 7,702 Sirius\mrBlaQ ds2000.cdc3 4 File(s) 22,432 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\MPC 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ . 02/23/2017 02:59 AM <DIR> BUILTIN\Administrators .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\pictures 03/08/2017 12:35 AM <DIR> Sirius\mrBlaQ . 03/08/2017 12:35 AM <DIR> BUILTIN\Administrators .. 03/08/2017 12:41 AM 3,058,560 BUILTIN\Administrators $temp.fit 03/08/2017 12:41 AM 3,058,560 BUILTIN\Administrators $temp.fit.gz 2 File(s) 6,117,120 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\satellites 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ . 02/23/2017 02:59 AM <DIR> BUILTIN\Administrators .. 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ Archive 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\satellites\Archive 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ . 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\script 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ . 02/23/2017 02:59 AM <DIR> BUILTIN\Administrators .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\tmp 03/07/2017 08:02 PM <DIR> Sirius\mrBlaQ . 03/07/2017 08:02 PM <DIR> BUILTIN\Administrators .. 03/06/2017 10:27 PM <DIR> Sirius\mrBlaQ 32 03/07/2017 08:02 PM 80 BUILTIN\Administrators grs.txt 03/06/2017 11:31 PM 33,803 Sirius\mrBlaQ info.png 03/07/2017 08:02 PM 40 BUILTIN\Administrators origin.txt 03/06/2017 10:28 PM 260 Sirius\mrBlaQ planet.png 03/06/2017 10:28 PM 645 Sirius\mrBlaQ tmp.config 5 File(s) 34,828 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\tmp\32 03/06/2017 10:27 PM <DIR> Sirius\mrBlaQ . 03/06/2017 10:27 PM <DIR> Sirius\mrBlaQ .. 03/06/2017 10:27 PM 2,199 Sirius\mrBlaQ earth.jpg 03/06/2017 10:28 PM 299,136 Sirius\mrBlaQ FreeMonoBold.ttf 03/06/2017 10:27 PM 1,808 Sirius\mrBlaQ moon.jpg 03/06/2017 10:28 PM 3,597 Sirius\mrBlaQ xplanet.config 03/06/2017 10:28 PM 3,601 Sirius\mrBlaQ xplanet2.config 03/06/2017 10:28 PM 3,473 Sirius\mrBlaQ xplanet3.config 6 File(s) 313,814 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\VarObs 03/08/2017 12:05 AM <DIR> BUILTIN\Administrators . 03/08/2017 12:05 AM <DIR> BUILTIN\Administrators .. 03/06/2017 05:37 AM 5,665 BUILTIN\Administrators aavsoeasy.dat 03/08/2017 12:05 AM <DIR> BUILTIN\Administrators afoevdata 03/08/2017 12:05 AM <DIR> BUILTIN\Administrators quicklook 03/08/2017 12:05 AM 1,392 BUILTIN\Administrators varobs.ini 2 File(s) 7,057 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\VarObs\afoevdata 03/08/2017 12:05 AM <DIR> BUILTIN\Administrators . 03/08/2017 12:05 AM <DIR> BUILTIN\Administrators .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\VarObs\quicklook 03/08/2017 12:05 AM <DIR> BUILTIN\Administrators . 03/08/2017 12:05 AM <DIR> BUILTIN\Administrators .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\vo 02/23/2017 02:59 AM <DIR> Sirius\mrBlaQ . 02/23/2017 02:59 AM <DIR> BUILTIN\Administrators .. 0 File(s) 0 bytes Total Files Listed: 31 File(s) 9,444,031 bytes 44 Dir(s) 106,603,634,688 bytes free A I C:\Users\mrBlaQ\AppData\Local\skychart\database\cdc.db A I C:\Users\mrBlaQ\AppData\Local\skychart\database\LoadAsteroidFile.log A I C:\Users\mrBlaQ\AppData\Local\skychart\database\LoadCometFile.log A I C:\Users\mrBlaQ\AppData\Local\skychart\database\LoadCountryList.log A I C:\Users\mrBlaQ\AppData\Local\skychart\database\LoadSampleData.log A I C:\Users\mrBlaQ\AppData\Local\skychart\database\LoadUSLocation.log A I C:\Users\mrBlaQ\AppData\Local\skychart\database\LoadWorldLocation.log A I C:\Users\mrBlaQ\AppData\Local\skychart\ds2000\d2k.hdr A I C:\Users\mrBlaQ\AppData\Local\skychart\ds2000\d2k.info2 A I C:\Users\mrBlaQ\AppData\Local\skychart\ds2000\d2k.prj A I C:\Users\mrBlaQ\AppData\Local\skychart\ds2000\ds2000.cdc3 A I C:\Users\mrBlaQ\AppData\Local\skychart\pictures\$temp.fit A I C:\Users\mrBlaQ\AppData\Local\skychart\pictures\$temp.fit.gz I C:\Users\mrBlaQ\AppData\Local\skychart\satellites\Archive A I C:\Users\mrBlaQ\AppData\Local\skychart\tmp\32\earth.jpg A I C:\Users\mrBlaQ\AppData\Local\skychart\tmp\32\FreeMonoBold.ttf A I C:\Users\mrBlaQ\AppData\Local\skychart\tmp\32\moon.jpg A I C:\Users\mrBlaQ\AppData\Local\skychart\tmp\32\xplanet.config A I C:\Users\mrBlaQ\AppData\Local\skychart\tmp\32\xplanet2.config A I C:\Users\mrBlaQ\AppData\Local\skychart\tmp\32\xplanet3.config I C:\Users\mrBlaQ\AppData\Local\skychart\tmp\32 A I C:\Users\mrBlaQ\AppData\Local\skychart\tmp\grs.txt A I C:\Users\mrBlaQ\AppData\Local\skychart\tmp\info.png A I C:\Users\mrBlaQ\AppData\Local\skychart\tmp\origin.txt A I C:\Users\mrBlaQ\AppData\Local\skychart\tmp\planet.png A I C:\Users\mrBlaQ\AppData\Local\skychart\tmp\tmp.config A I C:\Users\mrBlaQ\AppData\Local\skychart\VarObs\aavsoeasy.dat I C:\Users\mrBlaQ\AppData\Local\skychart\VarObs\afoevdata I C:\Users\mrBlaQ\AppData\Local\skychart\VarObs\quicklook A I C:\Users\mrBlaQ\AppData\Local\skychart\VarObs\varobs.ini I C:\Users\mrBlaQ\AppData\Local\skychart\Archive A I C:\Users\mrBlaQ\AppData\Local\skychart\cdc_trace.txt I C:\Users\mrBlaQ\AppData\Local\skychart\database I C:\Users\mrBlaQ\AppData\Local\skychart\ds2000 A I C:\Users\mrBlaQ\AppData\Local\skychart\filePerms.txt I C:\Users\mrBlaQ\AppData\Local\skychart\MPC I C:\Users\mrBlaQ\AppData\Local\skychart\pictures I C:\Users\mrBlaQ\AppData\Local\skychart\satellites A I C:\Users\mrBlaQ\AppData\Local\skychart\scope.ini I C:\Users\mrBlaQ\AppData\Local\skychart\script A I C:\Users\mrBlaQ\AppData\Local\skychart\skychart.ini A I C:\Users\mrBlaQ\AppData\Local\skychart\skychart.ini1 I C:\Users\mrBlaQ\AppData\Local\skychart\tmp I C:\Users\mrBlaQ\AppData\Local\skychart\VarObs I C:\Users\mrBlaQ\AppData\Local\skychart\vo |
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Thank you for your response! The attrib command do not show any read-only file, so the problem must be file ownership. There is a big mix of Administrator and your user owning the different files and folder, probably because one or the other create the file the first time you use a function. This make difficult to test every file in this folders. At the moment the program only test for write access in the base directory. I make a change to the program that must solve the issue by using a separate directory for the config and work files when you run as administrator. The drawback is you have to configure the program again when running as admin. But as I already say in another issue you not have any real reason to run Skychart as admin. You can test this new version, download the file from https://sourceforge.net/projects/skychart/files/0-beta/2017-03-09/ Before to run it, you must fix your configuration directory. You can try to take full ownership of C:\Users\mrBlaQ\AppData\Local\skychart for your user, this is explained here for example: http://winaero.com/blog/how-to-take-ownership-and-get-full-access-to-files-and-folders-in-windows-10/ Then check you not see any BUILTIN\Administrators with dir /Q /S Or delete the directory but you will lost your configuration. |
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I'm sorry to say that changing the owner permissions did not fix this problem. This is if I run as mrBlaQ or Administrator. Attached here is dir /q /s before permission changes. I will make a second note with an attachment showing the permissions after I changed owner. owners.txt (4,808 bytes)
Volume in drive C has no label. Volume Serial Number is BC6E-E536 Directory of C:\Users\mrBlaQ\AppData\Local\skychart 03/09/2017 01:30 PM <DIR> BUILTIN\Administrators . 03/09/2017 01:30 PM <DIR> Sirius\mrBlaQ .. 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ Archive 03/09/2017 01:28 PM 37,601 Sirius\mrBlaQ cdc_trace.txt 03/09/2017 01:27 PM <DIR> Sirius\mrBlaQ database 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ ds2000 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ MPC 03/09/2017 01:30 PM 0 Sirius\mrBlaQ owners.txt 03/09/2017 01:27 PM <DIR> Sirius\mrBlaQ pictures 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ satellites 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ script 03/09/2017 01:28 PM 23,621 BUILTIN\Administrators skychart.ini 03/09/2017 01:26 PM <DIR> Sirius\mrBlaQ tmp 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ vo 3 File(s) 61,222 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\Archive 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> BUILTIN\Administrators .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\database 03/09/2017 01:27 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:27 PM <DIR> BUILTIN\Administrators .. 03/09/2017 01:27 PM 2,266,112 Sirius\mrBlaQ cdc.db 03/09/2017 01:25 PM 96 Sirius\mrBlaQ LoadAsteroidFile.log 03/09/2017 01:25 PM 143 Sirius\mrBlaQ LoadCometFile.log 03/09/2017 01:25 PM 0 Sirius\mrBlaQ LoadCountryList.log 03/09/2017 01:25 PM 68 Sirius\mrBlaQ LoadSampleData.log 03/09/2017 01:25 PM 68 Sirius\mrBlaQ LoadUSLocation.log 03/09/2017 01:25 PM 69 Sirius\mrBlaQ LoadWorldLocation.log 7 File(s) 2,266,556 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\ds2000 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> BUILTIN\Administrators .. 03/09/2017 09:37 AM 1,251 Sirius\mrBlaQ d2k.hdr 03/09/2017 09:37 AM 9,232 Sirius\mrBlaQ d2k.info2 03/09/2017 09:37 AM 4,247 Sirius\mrBlaQ d2k.prj 03/09/2017 09:37 AM 7,702 Sirius\mrBlaQ ds2000.cdc3 4 File(s) 22,432 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\MPC 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> BUILTIN\Administrators .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\pictures 03/09/2017 01:27 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:27 PM <DIR> BUILTIN\Administrators .. 03/09/2017 01:27 PM 3,058,560 Sirius\mrBlaQ $temp.fit 03/09/2017 01:27 PM 3,058,560 Sirius\mrBlaQ $temp.fit.gz 2 File(s) 6,117,120 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\satellites 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> BUILTIN\Administrators .. 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ Archive 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\satellites\Archive 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\script 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> BUILTIN\Administrators .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\tmp 03/09/2017 01:26 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:26 PM <DIR> BUILTIN\Administrators .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\vo 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> BUILTIN\Administrators .. 0 File(s) 0 bytes Total Files Listed: 16 File(s) 8,467,330 bytes 32 Dir(s) 120,806,998,016 bytes free |
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Here's file permissions after taking ownership. ownersAfter.txt (4,887 bytes)
Volume in drive C has no label. Volume Serial Number is BC6E-E536 Directory of C:\Users\mrBlaQ\AppData\Local\skychart 03/09/2017 01:32 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:32 PM <DIR> Sirius\mrBlaQ .. 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ Archive 03/09/2017 01:28 PM 37,601 Sirius\mrBlaQ cdc_trace.txt 03/09/2017 01:27 PM <DIR> Sirius\mrBlaQ database 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ ds2000 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ MPC 03/09/2017 01:30 PM 4,808 Sirius\mrBlaQ owners.txt 03/09/2017 01:32 PM 0 Sirius\mrBlaQ ownersAfter.txt 03/09/2017 01:27 PM <DIR> Sirius\mrBlaQ pictures 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ satellites 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ script 03/09/2017 01:28 PM 23,621 Sirius\mrBlaQ skychart.ini 03/09/2017 01:26 PM <DIR> Sirius\mrBlaQ tmp 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ vo 4 File(s) 66,030 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\Archive 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\database 03/09/2017 01:27 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:27 PM <DIR> Sirius\mrBlaQ .. 03/09/2017 01:27 PM 2,266,112 Sirius\mrBlaQ cdc.db 03/09/2017 01:25 PM 96 Sirius\mrBlaQ LoadAsteroidFile.log 03/09/2017 01:25 PM 143 Sirius\mrBlaQ LoadCometFile.log 03/09/2017 01:25 PM 0 Sirius\mrBlaQ LoadCountryList.log 03/09/2017 01:25 PM 68 Sirius\mrBlaQ LoadSampleData.log 03/09/2017 01:25 PM 68 Sirius\mrBlaQ LoadUSLocation.log 03/09/2017 01:25 PM 69 Sirius\mrBlaQ LoadWorldLocation.log 7 File(s) 2,266,556 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\ds2000 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ .. 03/09/2017 09:37 AM 1,251 Sirius\mrBlaQ d2k.hdr 03/09/2017 09:37 AM 9,232 Sirius\mrBlaQ d2k.info2 03/09/2017 09:37 AM 4,247 Sirius\mrBlaQ d2k.prj 03/09/2017 09:37 AM 7,702 Sirius\mrBlaQ ds2000.cdc3 4 File(s) 22,432 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\MPC 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\pictures 03/09/2017 01:27 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:27 PM <DIR> Sirius\mrBlaQ .. 03/09/2017 01:27 PM 3,058,560 Sirius\mrBlaQ $temp.fit 03/09/2017 01:27 PM 3,058,560 Sirius\mrBlaQ $temp.fit.gz 2 File(s) 6,117,120 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\satellites 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ .. 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ Archive 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\satellites\Archive 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\script 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\tmp 03/09/2017 01:26 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:26 PM <DIR> Sirius\mrBlaQ .. 0 File(s) 0 bytes Directory of C:\Users\mrBlaQ\AppData\Local\skychart\vo 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ . 03/09/2017 01:25 PM <DIR> Sirius\mrBlaQ .. 0 File(s) 0 bytes Total Files Listed: 17 File(s) 8,472,138 bytes 32 Dir(s) 120,807,047,168 bytes free |
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Very interesting ... Can run the program with your user until you get the problem, then zip the files cdc_trace.txt and skychart.ini. Upload the zip here. |
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The error had occurred twice when generating this cdc_trace. I don't see anything indicating an error in that log file, though. |
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No luck, I just replace your username by mine in skychart.ini and I cannot get the error. To get more information in cdc_trace you need to start the program with the --verbose option. You can open a DOS prompt in C:\Program Files\Ciel and type: skychart.exe --verbose Can you also confirm that you still not get the crash if you not show the planet? If this is the case can you try to enable the planet but change "Draw planet" option to "Line mode drawing" in Setup/Solar system/Planet |
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Attached is a new verbose log file where I was able to cause the error and then immediately close the application. Changing to Line Mode Drawing does appear to side-step the issue. So, it does appear to be related to those raster graphics? |
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Can you try with the program in the skychart.zip attached here. (unzip in your document folder, then replace skychart.exe in C:\Program Files\Ciel) It add more detail in the cdc_trace file for the planet process. |
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Here you go. I ran cartes until I got the error, clicked "ok" and then immediately exited and saved this cdc_trace |
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Nothing more in the trace, so the problem is not with the planet bitmap itself. This lead to a single place where a file is written after the "draw planet" message and before the bitmap processing. And there is a potential problem here because a single file is written and deleted very quickly a number of time if the planets are not in the map. I make a new version where I add a message at this place and reduce this file overhead. It is possible this fix the problem. Can you try this version and test if the problem is still present. This is in skychart-test-fix.zip here. |
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It works now! :) I haven't had one crash in a few minutes of zooming or panning. I've attached another cdc_trace for you to confirm. Thank you! |
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Nice! thank you very much for your help! I make a new version 3.11-3561 available from https://sourceforge.net/projects/skychart/files/0-beta/2017-03-11/ I also revert the change with the separate admin config directory and I am interested if you can test with mixed run as standard user and admin. Please reopen this issue if you have any problem. The fix is in revision 3560: https://sourceforge.net/p/skychart/code/3560/ |
Date Modified | Username | Field | Change |
---|---|---|---|
17-03-08 02:55 | David Eckblad | New Issue | |
17-03-08 03:04 | David Eckblad | Note Added: 0003695 | |
17-03-08 09:16 | Patrick Chevalley | Assigned To | => Patrick Chevalley |
17-03-08 09:16 | Patrick Chevalley | Status | new => feedback |
17-03-08 09:16 | Patrick Chevalley | Target Version | => 4.0 |
17-03-08 09:16 | Patrick Chevalley | Note Added: 0003696 | |
17-03-08 17:07 | David Eckblad | Note Added: 0003697 | |
17-03-08 17:07 | David Eckblad | Status | feedback => assigned |
17-03-09 10:48 | Patrick Chevalley | Status | assigned => feedback |
17-03-09 10:48 | Patrick Chevalley | Note Added: 0003698 | |
17-03-09 20:39 | David Eckblad | File Added: owners.txt | |
17-03-09 20:39 | David Eckblad | Note Added: 0003699 | |
17-03-09 20:39 | David Eckblad | Status | feedback => assigned |
17-03-09 20:39 | David Eckblad | File Added: ownersAfter.txt | |
17-03-09 20:39 | David Eckblad | Note Added: 0003700 | |
17-03-09 20:51 | Patrick Chevalley | Note Added: 0003701 | |
17-03-09 21:08 | David Eckblad | File Added: skychart-debug.zip | |
17-03-09 21:08 | David Eckblad | Note Added: 0003702 | |
17-03-09 21:55 | Patrick Chevalley | Status | assigned => feedback |
17-03-09 21:55 | Patrick Chevalley | Note Added: 0003703 | |
17-03-09 23:24 | David Eckblad | File Added: cdc_trace.zip | |
17-03-09 23:24 | David Eckblad | Note Added: 0003704 | |
17-03-09 23:24 | David Eckblad | Status | feedback => assigned |
17-03-10 09:15 | Patrick Chevalley | File Added: skychart.zip | |
17-03-10 09:24 | Patrick Chevalley | Status | assigned => feedback |
17-03-10 09:24 | Patrick Chevalley | Note Added: 0003705 | |
17-03-10 18:55 | David Eckblad | File Added: cdc_trace-2.zip | |
17-03-10 18:55 | David Eckblad | Note Added: 0003706 | |
17-03-10 18:55 | David Eckblad | Status | feedback => assigned |
17-03-10 21:07 | Patrick Chevalley | File Deleted: skychart.zip | |
17-03-10 21:08 | Patrick Chevalley | File Added: skychart-test-fix.zip | |
17-03-10 21:20 | Patrick Chevalley | Status | assigned => feedback |
17-03-10 21:20 | Patrick Chevalley | Note Added: 0003707 | |
17-03-10 21:27 | David Eckblad | File Added: cdc_trace-working.zip | |
17-03-10 21:27 | David Eckblad | Note Added: 0003708 | |
17-03-10 21:27 | David Eckblad | Status | feedback => assigned |
17-03-11 11:12 | Patrick Chevalley | File Deleted: skychart-test-fix.zip | |
17-03-11 11:19 | Patrick Chevalley | Status | assigned => resolved |
17-03-11 11:19 | Patrick Chevalley | Resolution | open => fixed |
17-03-11 11:19 | Patrick Chevalley | Fixed in Version | => 3.11 SVN |
17-03-11 11:19 | Patrick Chevalley | Note Added: 0003710 |