View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0002793 | SkyChart | 1-Software | public | 25-01-13 18:45 | 25-01-24 22:51 |
| Reporter | yangzong | Assigned To | |||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | new | Resolution | reopened | ||
| Platform | PC | OS | Windows | OS Version | 10 64bit |
| Product Version | 4.3 beta | ||||
| Summary | 0002793: Error in clicking icon after installation. | ||||
| Description | Install the latest version, click the start icon to report an error, and it cannot be used. Currently only version 4.2 is available.Eclipse folder, there is no eclipse map in version 4.2. | ||||
| Tags | No tags attached. | ||||
|
|
|
|
|
The message is clear, you must not run the program as administrator. I was tired to have to solve the meany issues this mode can produce, so after having a warning in the previous version the program now refuse to start in this case. The solution is simple, run the program with a standard user, without privilege elevation. CdC never require administrator right to run. |
|
|
The program is not run by an administrator, which is an indication of this error. |
|
|
In the shortcut key attribute and the advanced column, there is no check to run as an administrator. |
|
|
Ok, can you check in the "Compatibility" tab that "Run as administrator" is also disabled here. |
|
|
I tried according to the method Mr said, but I still got the same error.�Doubt is a system problem, but version 4.2 is nothing, which is really incredible. |
|
|
Up to now only one other user report a similar issue. We never get sure why it was not working be we suspect a third party application launcher to force skychart to run as admin. In this case a solution was to rename skychart.exe to skychart1.exe in Program Files\Ciel\ Then double click skychart1.exe |
|
|
Today, I tested with win7 computer 32 system, but I still can't start it. Use the method of adding 1 you said, but I can't do it even if I try. It's the same as reporting an error.���� |
|
|
This is not the same message, it say that User Access Control is disabled in the system and you use an account in the administrator group. This is a very dangerous setting because it make every program to always run as administrator even when not set in the icon. On this computer the solution is to enable UAC, the place that tell you to disable it must also have instruction to re-enable. Or create an account that is not in the administrator group for every day use. |
|
|
Using my win10 computer, I tried by adding 1, and I still reported an error. |
|
|
It is difficult for me to search why it do that on your computer and not on the thousand other running this version. If you want to search more you can install Microsoft process explorer: https://learn.microsoft.com/en-us/sysinternals/downloads/process-explorer Unzip and right click on procexp.exe, select to run it as administrator so it can show all the process details. Start skychart , locate skychart.exe in process explorer list on the left, right click and select Properties. Open the Security tab. If it run as administrator it show this two rows: BUILTIN\Administrators Owner NT AUTHORITY\Local account and member of Administrator group Mandatory When running as standard user the two value must be Deny instead of Owner and Mandatory. BUILTIN\Administrators Deny NT AUTHORITY\Local account and member of Administrator group Deny |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 25-01-13 18:45 | yangzong | New Issue | |
| 25-01-13 18:45 | yangzong | File Added: mmexport1736789607360.jpg | |
| 25-01-14 12:40 | Patrick Chevalley | Status | new => resolved |
| 25-01-14 12:40 | Patrick Chevalley | Resolution | open => no change required |
| 25-01-14 12:40 | Patrick Chevalley | Note Added: 0009253 | |
| 25-01-14 16:55 | yangzong | Status | resolved => new |
| 25-01-14 16:55 | yangzong | Resolution | no change required => reopened |
| 25-01-14 16:55 | yangzong | Note Added: 0009254 | |
| 25-01-14 16:57 | yangzong | Note Added: 0009255 | |
| 25-01-14 16:57 | yangzong | File Added: mmexport1736869960732.png | |
| 25-01-14 20:42 | Patrick Chevalley | Note Added: 0009256 | |
| 25-01-14 20:42 | Patrick Chevalley | File Added: Copie d'écran_20250114_204110.png | |
| 25-01-15 02:02 | yangzong | Note Added: 0009257 | |
| 25-01-20 15:36 | Patrick Chevalley | Note Added: 0009260 | |
| 25-01-21 08:15 | yangzong | Note Added: 0009261 | |
| 25-01-21 08:15 | yangzong | File Added: mmexport1737443417046.jpg | |
| 25-01-21 09:25 | Patrick Chevalley | Note Added: 0009262 | |
| 25-01-21 16:43 | yangzong | Note Added: 0009270 | |
| 25-01-21 16:43 | yangzong | File Added: IMG20250121234015.jpg | |
| 25-01-24 22:51 | Patrick Chevalley | Note Added: 0009283 |