View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001664 | Virtual Planets Atlas | General | public | 17-02-26 00:34 | 17-02-26 14:46 |
| Reporter | François Proulx | Assigned To | Patrick Chevalley | ||
| Priority | high | Severity | major | Reproducibility | always |
| Status | resolved | Resolution | no change required | ||
| Platform | PC | OS | Linux | OS Version | Linux Mint 18.1 |
| Product Version | 2.0 | ||||
| Summary | 0001664: No view of planets | ||||
| Description | Hello I installed VPA 2.0 on top of version 1.0, installer (dpkg) reported no problems. When I started the program I had a very brief glance of a planet but it very quickly vanished and all I had after was a black screen with the dots and the names visible but no planet beneath. I de-installed the program completely and re-installed like new. Same thing. All settings are alright and both times the installer had no complaints. Regards | ||||
| Steps To Reproduce | Get this every time I start. | ||||
| Additional Information | On my windows 7 machine, I updated from 1.0 to 2.0 and everything works OK there. | ||||
| Tags | No tags attached. | ||||
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Hello To be thorough, I restarted the laptop. When I restarted VPA, the planet view stayed a little longer by went away again. I played with the image controls (planet views) a few times and the planet (Mars) came back and seems to be working normally. All the planets are now showing OK and the zoom works fine. Sigh... Sorry for the trouble Regards |
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François, sorry you get this problem. I close the issue as it is working now but please re-open if you have the problem again or if you found what cause the problem. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 17-02-26 00:34 | François Proulx | New Issue | |
| 17-02-26 00:58 | François Proulx | Note Added: 0003662 | |
| 17-02-26 14:46 | Patrick Chevalley | Assigned To | => Patrick Chevalley |
| 17-02-26 14:46 | Patrick Chevalley | Status | new => resolved |
| 17-02-26 14:46 | Patrick Chevalley | Resolution | open => no change required |
| 17-02-26 14:46 | Patrick Chevalley | Note Added: 0003663 |
