View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0002617 | Virtual Moon Atlas | 1-Software | public | 23-05-29 23:33 | 25-04-11 15:30 |
| Reporter | Brian | Assigned To | |||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | resolved | Resolution | no change required | ||
| Platform | laptop Dell xps 17 | OS | Windows 11 Home | OS Version | 22H2 |
| Product Version | 7.0 | ||||
| Summary | 0002617: at zoom level 3 , "WAC_LOWSUN albedo" (in the info bar along bottom of the screen) is replaced by "NONE albedo" | ||||
| Description | The moon map degrades at zoom level 3, it becomes grey and almost featureless. I notice that the "NONE albedo" message appears in the bar along the bottom of the screen. This also happened at version 7 but a bit differently: in version 7 only the large central map segment (curved rectangle) was affected, at version 8 the entire screen is affected. | ||||
| Steps To Reproduce | Zoom up to level 3 or above, as soon as zoom level 3 is achieved, the map degrades. | ||||
| Additional Information | Brief glimpses of the higher resolutions flash into view when rolling the mouse wheel. | ||||
| Tags | No tags attached. | ||||
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forgot to say: same problem occurs when running in win8 compatibility mode |
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Hello, The low resolution display is because it only use the Albedo overlay that is intended to add global gray structure to texture without albedo, like the "LOLA_Kaguya_Shade". The reason it not continue to show the "WAC LOWSUN" after level 2 is probably because of wrong installation of the additional levels, or corrupted files. An important point is you must not mix version 7 and 8 installation on the same computer. Downgrading of the configuration file from 8 to 7 is not supported, also texture directory mismatch between the two version can produce the kind of effect you describe. The first thing to do is to uninstall the two version 7 and 8, then reinstall only the version 8 and the additional packages. After that you can redo the configuration and it must work normally. |
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thanks for advice. I uninstalled and reinstalled, the behaviour is different: zoom beyond level 2 is not possible (max. 943m/px) (and therefore I cannot that the orininal problem is fixed) |
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Do you install the package virtualmoon-data.exe ? this add the textures for level 3 and 4. It is available from https://ap-i.net/avl/en/download#additional_data The high resolution package add the level 5, the very high resolution packages the level 6. |
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thank you, that fixed it, it works perfectly now. thank you for this software, and CdC, I love them. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 23-05-29 23:33 | Brian | New Issue | |
| 23-05-29 23:33 | Brian | File Added: Screenshot 2023-05-29 223202.png | |
| 23-05-29 23:58 | Brian | Note Added: 0008355 | |
| 23-05-30 13:49 | Patrick Chevalley | Status | new => feedback |
| 23-05-30 13:49 | Patrick Chevalley | Note Added: 0008356 | |
| 23-05-30 19:53 | Brian | Note Added: 0008357 | |
| 23-05-30 19:53 | Brian | File Added: Screenshot 2023-05-30 184453.png | |
| 23-05-30 19:53 | Brian | Status | feedback => new |
| 23-05-30 21:52 | Patrick Chevalley | Note Added: 0008358 | |
| 23-06-03 05:57 | Brian | Note Added: 0008359 | |
| 25-04-11 15:30 | Patrick Chevalley | Status | new => resolved |
| 25-04-11 15:30 | Patrick Chevalley | Resolution | open => no change required |